Last updated: 12 September 2026
We built Qormfi to make commuting better for Ghanaians. We take your privacy seriously. This policy explains clearly what data we collect, why we collect it, and how we protect it.
Qormfi Technologies Ltd is a technology company registered in Ghana under the Companies Act 2019 (Act 992). We operate a shared transit platform for riders, drivers and approved vehicle partners.
We collect only what we need to provide the service.
Account information:
Location information:
Booking and payment information:
Device and usage information:
We do not sell your personal data. We use advertising measurement tools to understand whether Qormfi's own campaigns lead people to visit our website or submit an application.
We use carefully selected service providers to deliver parts of Qormfi, including:
Each of these providers operates under their own privacy policies and data protection obligations. We share only the minimum information necessary for them to perform their functions.
We use technical and organisational safeguards, including encrypted connections and role-based access controls, to protect personal data. Only authorised personnel may access it where their work requires it.
Payment authorisation is handled by the relevant payment provider. Qormfi does not ask for or store your Mobile Money PIN.
We retain information only for as long as needed for the purposes described here, including operating your account, resolving safety or payment issues, preventing fraud, and meeting accounting or legal obligations. Retention periods differ by record type. When deletion is approved, information that is not required for an unresolved matter or legal obligation is deleted or de-identified through our account-deletion process.
You have the right to:
To exercise any of these rights, use the deletion option inside the app, visit our account deletion page, or contact hello@qormfi.com. We will acknowledge your request and explain any identity, active-service or legally required retention steps.
Qormfi requests access to your device's location (GPS) to deliver core features of the service. Specifically, we use your location to:
When you first use the location feature in the app, your device will ask you to grant location permission. You can choose:
Background location is used only where the app has requested permission and the feature requires it, such as an active driver service. Qormfi does not use background location for advertising. Journey location records may be retained where needed for safety, support, payment review and operational records.
You can change your location permission at any time through your device settings. Open Settings, select Apps, choose Qormfi, then open Permissions and Location.
Qormfi may request permission to send booking, vehicle, payment, safety and service notifications. These updates can be time-sensitive during an active ride.
You can disable notifications at any time through your device settings. Note that disabling notifications may mean you miss time-sensitive updates about your active bookings.
Qormfi accounts are intended for adults aged 18 or older. An adult account holder may reserve seats for minors travelling with them. We do not knowingly allow a child to create their own account. Contact us if you believe this has occurred.
We may update this Privacy Policy from time to time. We will update the date above and show material changes in the app. Where appropriate, we will ask you to review and accept the new version.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: